MarketSmarter
blog
 Is Your Organization's Digital Marketing Flabby Or Fit?

Is Your Organization's Digital Marketing Flabby Or Fit?

August 16, 2011

How many of these questions can you answer with a resounding yes?:


Share/Save/Bookmark
Email Customer Service: It's About Me

Email Customer Service: It's About Me

January 24, 2011

I just got a really great email from the team at JustGive.  It was entitled "Your 2010 JustGive Tax-Deductible Donation."  The email reminded me how much I donated last year and notified me that my gift is tax-deductible.


Share/Save/Bookmark
On Collecting Email Addresses

On Collecting Email Addresses

October 18, 2010

I've blogged a lot about the importance of email collection so naturally I pay attention to how businesses go about collecting customer information.  I was recently shopping a Kiehl's and as I was checking out the salesperson asked me for my email in the best manner I have ever heard: 


Share/Save/Bookmark
9% Decline in Newpaper Circulation

9% Decline in Newpaper Circulation

April 27, 2010

The New York Times reported today that newspaper circulation has fallen almost 9 percent since the same time last year.  9 percent!

Further evidence that traditional advertising is loosing it's punch.  I see this as a call to examine your marketing budget allocations.   Here is my advice. Take  9% of your newspaper advertising budget away from the newspaper and invest it in improving your permission marketing. 


Share/Save/Bookmark
Email Collection Must Be a Top Priority

Email Collection Must Be a Top Priority

September 26, 2009

Email address collection can no longer be something that cultural organizations just think about in passing. It must become a top priority for your organization or you are going to be in big trouble very soon. Here's why:


Share/Save/Bookmark
Renting vs. Buying: A Must Read

Renting vs. Buying: A Must Read

September 26, 2009
This brilliant post from Seth Godin's blog is a must read for every arts marketer. Are you still renting eyeballs or are you investing in a platform?
Share/Save/Bookmark
Capacity Interactive helps arts organizations strategically employ interactive
tools to engage audiences, build community, and market smarter.